Security and your data

Short answers to what contractors ask us most: where the data lives, whether it’s backed up, and who can see it.

Where your data is stored

Your company’s data is stored in a managed cloud database (Supabase) running on Amazon Web Services, in its Canada Central data center. The app also keeps a working copy on each phone or computer so it runs with no signal and syncs when it’s back online.

Encryption

Data is encrypted while it travels between your device and our servers (HTTPS) and encrypted while it’s stored.

Backups

• The whole database is backed up automatically every day, and daily backups are kept for about a week.
• The company owner can download a full backup of the company’s data from the app at any time.

Who can see your data

• Only your company. Every table in the database has a rule that returns only your company’s rows. Other JobMargin customers can’t see your data, and you can’t see theirs.
• Roles inside your company. Owners and office staff see the business side. Crew members see their own work and hours, not your margins or company settings.
• Private links you control. A TV dashboard or calendar link shows your company’s information to whoever has the link. You create them, and you can turn any of them off from Settings. Shop TV links never include dollar amounts.

Payments

Subscriptions are handled by Stripe. Your card number goes straight to Stripe and never touches JobMargin’s servers.

AI reading

When you ask JobMargin to read a bid, a receipt, or a spreadsheet, that document is sent to our AI provider (Anthropic) to pull out the details, and the result comes back to you. It’s only sent when you ask, and only for that document.

GPS location

Location is recorded only at the moment a crew member clocks in or out, to show whether they were at the jobsite. JobMargin doesn’t track anyone’s location during the day. If location is turned off on a phone, the clock-in still saves, without a location.

Deleting your data

Email us from the account owner’s address and we’ll delete your company’s data within 30 days, except records we’re required to keep, like billing records. See our Privacy Policy.

Questions

We answer every message ourselves. Email support@stricklandandco.net or call (770) 990-0859.